Service Delivery
Our Service Delivery team offers a multitude of services and supports to suit your needs.
Individual Support
Available
We believe that meaningful support starts with understanding the individual. Our support services are designed to provide one-on-one assistance that respects each person’s unique goals, preferences, and pace. Whether at home or in the community, our dedicated support workers are there to help participants live more independently, confidently, and joyfully. We take a person-centred approach, focusing on building relationships, encouraging growth, and supporting participants to live the life they choose.
Our individual support services may include (if your NDIS funding allows):
Social and community access
We support participants in building and maintaining social connections, enjoying shared activities, and reducing isolation.
Feeding, personal care and medication support
We support participants in building and maintaining social connections, enjoying shared activities, and reducing isolation.
Help with appointments, hobbies and volunteering
Whether it’s attending medical appointments, exploring hobbies, or participating in volunteer work, we’re here to support independence and community involvement.
Encouragement to explore new interests & build confidence
We support participants in building and maintaining social connections, enjoying shared activities, and reducing isolation.
Supported Independent Living
Available
We provide Supported Independent Living (SIL) services that empower NDIS participants to live as independently as possible in a safe, supportive environment. Whether in one of our purpose-designed homes or in your own home, our team works closely with you to create a living arrangement that supports your goals, preferences, and daily needs.Our SIL services are person-centred and flexible, designed to promote independence, build life skills, and enhance quality of life.
Engedi provides support to clients with a variety of needs such as palliative care, mental health, and complex care requirements.
Our individual support services may include (if your NDIS funding allows):
Daily living support & personal care
Assistance with hygiene, dressing, mobility, and other everyday tasks to support comfort and dignity.
Medication management & meal preparation
Ensuring medications are taken safely and meals are nutritious, enjoyable, and suited to individual dietary needs.
Routine building & social inclusion
Helping participants establish daily routines, engage in meaningful activities, and connect with their community.
Respite Care
Currently Unavailable
Our respite care services are designed to offer short-term, high-quality support in a comfortable and caring environment. Whether in-home or in one of our future respite settings, these services provide participants with a safe and engaging space while giving families and carers the opportunity to rest and recharge.
*We will update our website as soon as respite services become available.
Group Programs
Learn, Create, and Connect at the LifeSkills Centre
Available
Our LifeSkills Centre is a vibrant and inclusive space where NDIS participants can build confidence, develop practical skills, and form meaningful connections. Our group programs are designed to be fun, therapeutic, and empowering, supporting participants to thrive in everyday life.
Programs are refreshed quarterly to keep things engaging and relevant, and are tailored to suit a range of ages, abilities, and interests.
Frequently Asked Questions
Please click on a question to view the answer.
How do I get started with Engedi Service Delivery?
Simply complete our online referral form. This helps us understand your needs and match you with the right services.
What is individual support at Engedi?
Individual Support at Engedi is one-on-one assistance tailored to each participant’s unique needs, goals, and preferences. We focus on building relationships, encouraging independence, and supporting participants to live confidently, whether at home or in the community.
What types of activities are included in individual support?
Our support includes social engagement and companionship, personal care and medication reminders, help with appointments and hobbies, and encouragement to explore new interests and build confidence.
Can support be provided in the community as well as at home?
Yes! Our support workers assist participants both at home, at work, and out in the community, depending on what suits the individual best.
What is Supported Independent Living (SIL)?
SIL is a service that helps NDIS participants live as independently as possible in a safe, supportive environment. This can be in one of our purpose-designed homes or in your own home.
What kind of support is included in SIL?
SIL includes daily living support, personal care, medication management, meal preparation, routine building, and social inclusion.
Is SIL available for people with different levels of support needs?
Yes. Our SIL services are flexible and person-centred, meaning we tailor support to suit each individual’s needs and goals.
Will I live with housemates in a SIL?
Maybe. This will depend on your NDIS funding package and your personal circumstances. Engedi will work closely with you to create a wonderful living environment where you feel at home and supported.
What are the group programs at the LifeSkills Centre?
Our group programs are fun and empowering sessions designed to help participants build confidence, learn practical skills, and connect with others in a supportive environment.
Who can join the group programs?
Everyone is welcome to attend our LifeSkills activities. Programs are tailored to suit a wide range of ages, abilities, and interests. We refresh our offerings quarterly to keep things engaging and relevant.
What types of activities are included?
Activities vary but may include creative workshops, life skills training, social groups, and more, all designed to support personal growth and community connection.
Is respite care currently available?
At the moment, our respite care services are unavailable. We will update our website as soon as they become available again.
ABN: 47 328 725 565 | Based in Mackay, QLD | NDIS Registered | NDIS Provider Number: 4050009468
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